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Premier News   2004 and 2003 News>   2002 and prior>

Recent News  News Event
April 15-19, 2007 PREMIER GROUP SELECTED TO PRESENT TWO EDUCATION SESSIONS AT COLLABORATE 07
EO21750: Real-Time Customer Self-Service with a OneWorld Xe Integrated Portal and Storefront
This live demonstration and case study outlines how Stoner has enabled dramatic improvements in customer service, reduced costs and increased revenues using an EnterpriseOne Financials/ Distribution/Manufacturing with Premiers Smartcommerce Customer Self-Service portal and storefront.
- The presentation highlights improvements in ervice levels with self-service order entry, item availability, promotions, credit card authorization and order history; increasing order productivity with real-time credit card authorization; and increasing revenues with targeted promotions integrated with Advanced Pricing.

Education Session-EO25260: Go Thin: Transition to EnterpriseOne Web Client
Based on project experience with a Fortune 500 customer on iSeries platform, this presentation outlines how existing EnterpriseOne customers can transition to the Web Client while minimizing impact on current users.
- A staged transition allows customers to receive benefits while minimizing risks.
- The session will compare different client interfaces and explain the main advantages of Web Client.
April 23-27, 2006 PREMIER GROUP SELECTED TO PRESENT TWO EDUCATION SESSIONS COLLABORATE 06
EO15440: World-Class Customer Service for Call Center Operations
This combined case study and live demonstration outlines how Carolina efficiently delivers world-class customer service through its 60-CSR Call Center with EnterpriseOne and Premier’s Enhanced Sales Order Management and Credit Card Processing. With this solution, they have enabled dramatic improvements in customer service and loyalty, substantial reductions in order processing costs. The presentation highlights improvements and paybacks realized by Carolina from: -improvement in financial performance from increased customer loyalty; -reduction of order processing costs through increased order processing productivity of call center service representatives (CSRs); and -improved cash flow and increased revenues from automation of credit card payments.

EO15460: Multi-Country Implementation in Record Time with a Single Instance of JD Edwards EnterpriseOne
This case outlines how the Premier Group delivers a very succesful implementation for AOL International Operations, in very short timeframes, using a single instance of JD Edwards EnterpriseOne and a regional shared services center. It also addresses the challenges and pitfalls that result from implementing in a multicultural and multilanguage environment. It covers the benefits of a region-wide single instance of EnterpriseOne, including increasing control over business operations, expediting financial closing processes and consolidations, and providing cost effective support to all the operations.
June 13-16, 2005 PREMIER GROUP SELECTED TO PRESENT TWO EDUCATION SESSIONS AT QUEST CONFERENCE AND EXPO 2005
Transitioning to EnterpriseOne Web Client(Presentation Number: EO12150)
Based on project experience with Fortune 500 customer on AS/400 platform, this presentation outlines how existing OneWorld customers can transition to the EnterpriseOne Web Client without impacting current users. A staged transition allows customers to receive benefits while minimizing risks. The session will compare different client interfaces and explain the main advantages of Web Client. -Customers can mix Web, Citrix and Fat Clients during transition to web only; -Easier to support and deploy; -Highly scalable and cost effective; and -Accessed from different browser-enabled devices.

Delivering Real-time Customer Service with a EnterpriseOne Integrated Web Storefront(Presentation Number: EO11900)
This live demonstration and case study outlines how Stoner has enabled dramatic improvements in customer service, reduced costs and increased revenues using OneWorld Xe Financials/Distribution/ Manufacturing with Premier’s Smartcommerce Customer Service Web Storefront. The presentation highlights improvements in: -Improving service levels with self-service order entry, item availability, promotions, credit card authorization and order history; -Increasing order productivity with real-time credit card authorization; -Increasing revenues with targeted promotions integrated with Advanced Pricing.
April 27, 2005 PREMIER GROUP ANNOUNCES STRATEGIC PARTNERSHIP AGREEMENT WITH GOOD TECHNOLOGY TO DELIVER WIRELESS, MOBILE SOLUTIONS TO THE JD EDWARDS MARKET THROUGHOUT THE AMERICAS
Premier, a leading international provider of enterprise business solutions, including enterprise software, enabling technology solutions, and management consulting services in the United States, the Caribbean and Latin America, announced today a strategic alliance with Good Technology, Inc. resulting from its acceptance into the Business Partner Program.
April 8, 2005 SMARTCOMMERCE CREDIT CARD PROCESSING FOR JD EDWARDS REACHES ONE MILLION TRANSACTIONS MILESTONE
This past March, Premier’s SmartCommerce Credit Card Processing for JD Edwards software offering reached an impressive milestone when SmartCommerce customers processed their one millionth transaction.
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2004 and 2003  News Event
June 10, 2004 PREMIER GROUP SPEAKS ABOUT ACCELERATING CASH FLOW AND INCREASING REVENUES WITH CREDIT CARD PROCESSING FOR JD EDWARDS AT QUEST GLOBAL 2004
Recently, Premier Group (Premier) was selected by the Quest Worldwide JD Edwards Users Group as one of a select group of JD Edwards Business Partners to present at the upcoming Global 2004 Conference in Denver on June 21-24.
June 4, 2003 PREMIER GROUP SPEAKS ABOUT IMPLEMENTING AND MANAGING A MULTI-COUNTRY OPERATION WITH A SINGLE INSTANCE OF ONEWORLD AND REGIONAL SHARED SERVICES CENTER AT QUEST GLOBAL 2003
Recently, Premier was selected by the Quest Worldwide J.D. Edwards Users Group as one of a select group of J.D. Edwards Business Partners to present at the upcoming Global 2003 Conference in Denver on June 9-12.
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2002 and prior  News Event
August 16, 2002 OPTIKA ADDS THE PREMIER GROUP AND KMS CONSULTING TO ITS GROWING RESELLER PROGRAM; STRATEGIC PARTNERS ENHANCE THE OPTIKA ADVANTAGE PARTNER PROGRAM
Optika Inc. OPTK, a leading Enterprise Content Management (ECM) provider of imaging, workflow and collaboration software, Friday announced that Premier Group and Knowledge Management Systems (KMS) have joined its Advantage Partner program, bringing the number of new Optika resellers in 2002 to 14.
June 10, 2002 PREMIER GROUP ANNOUNCES STRATEGIC PARTNERSHIP AGREEMENT WITH CREATE!FORM INTERNATIONAL TO DELIVER CREATE!FORM'S E-FORMS SOLUTION TO JD EDWARDS MARKET THROUGHOUT THE AMERICAS
Premier announced today the formation of a strategic reseller partnership agreement with Create!form International, Inc., a leading global provider of software products that streamline and e-enable output formatting and delivery of business documents.
May 24, 2002 PREMIER GROUP SPEAKS ABOUT COLLABORATIVE COMMERCE AND CUSTOMER SELF-SERVICE LEVERAGING SMARTCOMMERCE INTEGRATED WEB STOREFRONT FOR JD EDWARDS AT FOCUS 2002
Premier selected by the Quest Worldwide JD Edwards Users Group as one of a select group of JD Edwards Business Partners to present at the upcoming FOCUS 2002 Conference in Denver on June 10-13.
May 20, 2002 PREMIER ANNOUNCES SMARTCOMMERCE FOR B2C AND B2B E-COMMERCE INTEGRATED WITH JD EDWARDS ONEWORLD AND WORLD SOFTWARE
Premier, eCommerce solution provider, today announced the SmartCommerce eCommerce product line and general availability of release 1.0 of SmartCommerce consisting of the following modules: Professional, B2C Enterprise, B2B Enterprise and Commerce Pipelines for JD Edwards, VeriSign Payflow Pro Payment Services for credit/debit card authorization/settlement and ConnectShip for multi-carrier logistics.
April 9, 2001 JD EDWARDS ONEWORLD CUSTOMER LIVE IN UNDER 60 DAYS
Premier’s OneWorld Express Business Services positioned CP&S for rapid growth in just 60 days.  The JD Edwards solution was the software of choice because of OneWorld’s flexibility to respond to change, superior integration with Microsoft solutions and strong functionality.
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