SmarterCommerce for JD Edwards
Get Smarter and Maximizes your Return-on-Investment (ROI)
SmarterCommerce is architected to provide an end-to-end solution to the multi-channel business process requirements of direct sales and retail operations resulting in a 360º degree view of your customer relationships.
With support for your web, phone and retail store sales channels, SmarterCommerce can truly make your business smarter in managing the challenges and complexities of omni-channel retailing.
SmarterCommerce solutions can deliver an exceptional ROI by enabling your organization to:
- Improve response to customer needs with immediate access to all relevant information
- Centralize customer information within one omni-channel integrated solution
- Provide world-class customer service
- Streamline order processing across all sales channels
- Obtain real-time credit card authorization and settlement, inventory availability, order status
- Support next day delivery capabilities for orders
- Promote opportunities for cross and up-selling
- Reduce selling and procurement costs
- Enhance inventory control across multiple warehouses and retail stores
- Increase productivity of Customer Service Representatives (CSR’s) in Call Center operations
- Streamline order fulfillment with integration of warehouse and shipping/logistics operations.
Delivers real-time credit card processing and PayPal payments capabilities for JD Edwards EnterpriseOne™ and World™ leveraging PayPal™ Payment Gateway Services, the worldwide leader in payment processing. Learn more
Provides enterprise class E-Commerce platform addressing the demanding needs of B2B and B2C organizations including mobile, social, content management system (CMS) integration, learning search/navigation, SEO, customer chat, rating, and reviews together, with our unparalleled integration to JD Edwards EnterpriseOne™. Learn more
Provides intuitive, touch screen Retail Point of Sale (POS) fully integrated with JD Edwards EnterpriseOne™ sales and distribution, back office, credit card processing, and multi-carrier shipping solution. Learn more
Enhances Call Center and Customer Service productivity for JD Edwards EnterpriseOne™ customers with significant enhancements to EnterpriseOne™ sales and distribution solution. Learn more